Library

Library Services for Members of Australian Universities
(University Library Australia)

What is the University Library Australia program? (ULA)

University Library Australia is a national borrowing scheme that allows all staff and students of Australian Vice Chancellors' Committee member universities to borrow in person from any other interstate university in Australia.

How to apply

Proceed to the Loans/Inquiry Desks of the campus library you wish to borrow from. Provide proof of identity and documentation supporting the application, i.e. photo ID (current student/staff card) and/or proof of current enrolment/employment.

Costs involved

There is no cost to becoming a Library member. However any costs incurred in fines for overdue items or for lost or damaged books is the responsibility of the individual.
Purchase of a Library card is required at Bundoora Campus.

What may be borrowed from La Trobe University Library

Library Members may borrow material from most collections where they are registered. For details ask the Loans/Inquiry Desks at that campus.

What cannot be borrowed?

• Items in the Catalogue listed as LIBRARY USE ONLY
• Books in the Reference Collection
• Books in Special Collections
• Books stamped NOT FOR LOAN
• Books from the Reserve Collection. Items may however be viewed in this area.
• Books designated as 3 day loans
• Journals / Serials
• Audiovisual material

How many books may be borrowed?	6 items at any one time.
For how long can material be borrowed?	14 days.

What may be borrowed?

Items listed in the Library Catalogue at that campus are normally available for loan to members.

What cannot be borrowed?

• Items in the Catalogue listed at LIBRARY USE ONLY
• Books in the Reference Collection
• Books in Special Collections
• Books stamped NOT FOR LOAN
• Books from the Reserve Collection
• Books designated as 3 day loans
• Journals / Serials
• Audiovisual materials

Borrowing procedure

Present the items you wish to borrow and your Library/University ID Card at the Loans/Inquiry Desks. All borrowers must have their Library/University ID Card with them in order to borrow.

Loan conditions and your responsibilities

Items borrowed from the Loans/Inquiry Desks and Self Check Out machines are issued with a clearly labeled due date slip. All items must be returned or renewed on or before this due date. All overdue items incur fines. An item on loan to any one person may not be transferred to another. The person to whom the loan is made is solely responsible for the safe-keeping and due return of the item. Loans will only be issued to the valid card owner.

Database Access

Off campus database access is not available to clients from other Australian Universities. (ULA)

Renewals

Books are renewable three times on or before the due date. Books will not be renewed when they are on hold for another client.

Clients are encouraged to use the My Library facility available on the Library Homepage or the Library Catalogue. This facility enables clients to see items they have on loan; the due dates for each item, as well as enabling clients to renew items.

How to renew books
There are three ways to renew books:

• Renew your own books using the Web. From either the Library Homepage, or the Library Catalogue, select My Library and follow the directions.
  Note: When renewing books via the Web make sure the new due date is displayed beside each item as this confirms the renewal. Note the new due date.
  
  The Library takes no responsibility for user error when clients attempt to renew their own items .

• Present your Library Card to the Loans/Inquiry Desks, with or without the items to be renewed.
• Telephone the Library Loans/Inquiry Desks.

Requesting Holds

You can Request a Hold online, directly from the Library catalogue, for an item currently on loan to another client at the campus where you have registered.

You will be notified by email when a requested item is ready for collection. Books are held on the Holdshelf for 7 days.

How many holds may be requested?

4 holds at any one time.

Recalls

The Library reserves the right to recall any item at any time. Items that have been recalled, and become overdue will accrue fines at the rate of $1.00 per day, per overdue item.

Lending and all services (including photocopying, self checkout units) cease 15 minutes prior to the Library closing time.

Fines and Overdue Penalties

Fines

All overdue items incur fines. All fines incurred at Bundoora, Bendigo and Albury-Wodonga campuses are added together.

Rates of accrual of fines
28 day loans	20 cents per day, per item overdue
14 day loans	20 cents per day, per item overdue
Overdue recalled items, or items with holds	$1.00 per day, per overdue item
The Library reserves the right to recall any item at any time

When fines of $10.00 or more are accrued across these three campuses of La Trobe University borrowers are:

• suspended from borrowing at all campuses;
• required to pay the total fine amount.
• Home University is notified if the fines are left upaid.

Notices

Notices can be sent to library clients by email. Please register your email address at the Loans/Inquiry Desks to use this service or by filling out the Library Notices via Email form. Otherwise notices will be mailed to your nominated postal address.

• Overdue notices are sent as a courtesy when items are overdue.
• Recall notices are sent to clients if another user has placed a hold on the item. This indicates the item cannot be renewed, and advises the rate at which fines will accrue if the item is kept overdue.
• Hold Pickup notices are sent to clients to indicate that they can pick up a requested item. Hold cancellation notices are sent to clients to indicate that a hold has been cancelled.
• Courtesy notices are sent to clients to inform them that their item(s) are almost due. (If an email address has been supplied to the Library)
• Invoices are sent when items have not been returned after a reasonable time. Invoices include an item replacement cost and a billing fee.

Failure to receive notices does not exempt clients from fines incurred on overdue items.

Items lost or overdue

When an item is lost or not returned after a reasonable period of time, the client will be invoiced for:-

• A replacement cost, plus
• A $10.00 billing fee.

Damaged items

When an item is returned in a damaged condition, the client will be invoiced for:-

• A replacement cost, plus a $10.00 billing fee, or
• A repair/binding cost as determined by the library .

Payment of fines or bills

Payment should be made at the Library Loans/Inquiry Desks at Bundoora, Bendigo or Albury-Wodonga Campus Libraries. Payment may be made by cash or cheque. EFTPOS facilities are available at Bundoora Campus.

In January, each client's accumulated fines are reset to zero if less than $10.00 in fines have been accrued, and the borrower has no current overdue items at that time.